I would like to commend Andy Brown for his fantastic customer service, he has gone above and beyond any standard customer service from any car dealer I have previously dealt with. I live in Devon, my daughter is at University in Bangor, North Wales and I found her dream car on Mazda used car sales.
From the initial contact with Andy Brown at Pat Kirk Ltd he has been an absolute star. He has gone above and beyond any normal customer service. He has gone out of his way to solve any potential issues. You could say he has gone the extra mile however I would say he has gone the extra 350 miles plus, travelling by land, sea and air to deliver the car as promised. He is a modern day superhero.
Thank you so much Pat Kirk Ltd you certainly have a super Salesman in Andy, your training in professional customer service is second to none. We would certainly buy another car from Pat Kirk Ltd and cannot recommend you highly enough. We have also passed on our comments to Mazda Europe who were delighted to hear our tale.
Thank you Andy hope you have recovered from your very long journey. Kind Regards Nicola Tucker